Answers to our most frequently asked questions below - everything from programme launch to booking and ticketing information.
The programme will be announced at our invitation-only launch function on January 30th, 2023. The full programme will go live on our website that evening.
Sponsors, Benefactors and Patrons Bookings: Monday 30 January 7pm - Thursday 2 February Midday.
General Bookings start Friday 3 February 8:30am.
Book online at www.festivalofcolour.co.nz or call 022 484 9669
Or Festival Box Office at Lake Wānaka Centre, 89 Ardmore Street, Wānaka, 9305
Box Office opening times for cash and EFTPOS sales: Friday 3 February from 8:30am to 2pm and Monday 27 March to Sunday 2 April from 9am daily.
For all ticketing queries please email ticketing@ festivalofcolour.co.nz
or phone 022 4 TIX NOW (022 484 9669). No ticket bookings via email.
There are no booking fees, only a 3% credit card processing fee. Your tickets will be emailed to you. Download to your mobile device for scanning at the venue. To do our part environmentally, printed tickets are no longer available. Student tickets require a valid Student Identification Card on entry to the performance
We no longer provide hard copy tickets. Please download your tickets to your device or print them at home. If you need your tickets printed and don’t have access to a printer, please contact us on email@example.com.
No. We limit Patrons and Benefactors to four tickets per performance during the priority sales period and we make sure that tickets for every show will be available when tickets go on sale to the public. Please note that some of our venues are very small with sometimes only 50 seats, so it doesn’t take long for things to sell out quickly!
Door sale allocations are available for shows not already sold out; these tickets will be on sale at the venue 30 minutes prior to performance.
Many of our performances do sell out quickly. To overcome this, we have multiple performances of some shows but, as some of the venues are small, it doesn’t take long for tickets to sell out. Sometimes, when there is demand, we are able to put on more performances than those advertised, so it is worth joining our email newsletter list and following us on Facebook to get up to the minute information on additional performances.
You can also check the Exchange Board at the Lake Wānaka Centre.
If you are a Facebook user, it is often worth posting the availability of your ticket(s) on one of the local trading pages; this is an increasingly popular way to both buy and sell tickets. If you find you can’t make it to your booked event, you can use our Ticket Exchange Board which will be situated in the foyer of the Lake Wānaka Centre just prior to and during the festival (dates tbc). The Ticket Exchange Board is a buy and sell notice board for individual festival goers and is not run by The Wānaka Festival of ColourWe are unable to offer refunds should you not be able to attend your booked performance.
If we have to cancel a performance due to any unforeseen circumstances, we will do our best to get in touch with you – either by text or email – and it will be advertised on the Wānaka App and Facebook. We will refund the price of the tickets minus any transaction fees.
Please contact the Festival Office ahead of time on 03 443 4172.
Student rates are available to primary and secondary school students under the age of 18, and anyone in full time education with a valid student ID card. Proof may be required at point of purchase and point of entry.
The Central Lakes Trust Crystal Palace has a full licensed bar serving local wines and beers, soft drinks, hot drinks and a choice of hot and cold nibbles. The Lake Wānaka Centre has a smaller selection of food and drink. Other venues may not have food or drink options on-site.
The venue will open 30 minutes before a performance, or one hour at the Pacific Crystal Palace. Sometimes a performance may have a strict lock out policy – they won’t allow the audience into the auditorium until a short time beforehand or they may not admit latecomers. We will try and notify you beforehand of this where possible.
If you would like information about joining our volunteer team, please contact us on firstname.lastname@example.org. Or you can sign up here.
The Wānaka Festival of Colour reserves the right to alter without notice the advertised schedule of artists, performances or programmes. Tickets are subject to availability and issued according to the best available.
Tickets are non-transferable between performances.
Ticket prices include GST. Credit card processing fees of 3% apply.
Performances at the Lake Wānaka Centre are allocated seating. All other performances are general admission. Allocated seating prices are for A/B/C Reserve seats.
Student tickets are available in B&C Reserve only.
The use of mobile telephones or other similar devices is not permitted during shows. The use of cameras or other recording devices is strictly prohibited.
We reserve the right to admit latecomers only at a suitable point in the performance.
If a show is cancelled, the ticket price will be refunded. Transaction fees are non-refundable.
View full booking terms and conditions online.
Wheelchair access - is available for all venues. For further information contact the festival office on 03 443 4172. If you require assistance to access a festival venue, please contact us in advance.Companion seats – We’d like to support everyone who needs support in accessing festival events. Please let us know when you book if you require a companion seat alongside yours.Service dogs – Service dogs are welcome at our festival venues. Please let the box office staff know via email or phone if your service dog will be accompanying you when you book your ticket.
Wānaka Festival of Colour is committed to providing a safe space for everyone. We have a zero tolerance for discriminatory and bullying behaviours.
Sadly, the pandemic is still with us. To honour our duty of care for our artists and the community alike, if an artist gets sick and can no longer travel or perform, or other restrictions or conditions to a performance, events may be postponed or cancelled. We will offer exchanges or refunds to our ticket holders should this happen. These will be communicated via the email address used to purchase the tickets. Please keep an eye on your emails and our social media for updates. Wānaka Festival of Colour is committed to the safety and wellbeing of the community, audiences and artists.
In order to protect the performers in our events and others, we kindly encourage you to wear a mask while in indoor performance spaces. The Festival team, artists and audiences are required to comply with the latest Government health advice at the time of the event. We ask for your patience, care, and trust as we navigate running our events at this time.